Ahead of Your Appointment

Congratulations on taking the first step towards better hearing health. As you’re getting ready for your upcoming appointment, you probably have some questions or just aren’t sure what to expect. We’ve created this to prepare you for your appointment and ensure your experience with Magnolia Hearing is both seamless and enjoyable.

How to Find Us and Where to Go

Magnolia Hearing


Frequently Asked Questions about Hearing Tests

What Happens When I Arrive?

When you enter our clinic, you will be greeted by our friendly front desk staff. They will obtain some information from you and check you in for your appointment. Everyone is always offered coffee, tea, or water while they wait in our bright waiting room.

Our Audiologist will be notified once you are checked in and will grab you from the waiting room at your appointment time. Although we try our best to run on time, occasionally we run a few minutes behind, so thank you in advance for your patience.

What Will Happen During the Test?

The first step while you’re with us is to conduct a comprehensive hearing test. Our goal is not just to discover if you have a hearing loss – we want to understand the reason behind it, which is why our testing is more advanced than many other clinics’.

This means that we’ll start by looking into your ears through an otoscope. This will allow us to see if earwax has accumulated in your ear canals or if there are signs that might require a referral to an ENT physician. If you have a lot of wax in your ear canals, you may need to have it removed before the hearing test can be done.

You then move into a series of tests including immittance, pure-tone audiometry, and speech testing – more information can be found here.

We’ll then review your results together and have a conversation to decide on the next steps depending on the outcome of your tests.

Can I Bring Somebody With Me?

Yes, it’s recommended and encouraged that you bring a loved one along.

In our experience, it’s the people around you who often have the most challenges with your hearing loss and it’s important that they’re part of the journey. Loved ones often contribute valuable feedback, can help you make decisions, and are a second set of ears to help take in all the information that is shared.

How Long Will The Appointment Last?

Your first appointment will last around 60 minutes as we comprehensively test your hearing and overall hearing health. We will share all results and recommendations with you during your appointment time.

Does My Health Insurance Cover a Hearing test?

We understand that accessing quality hearing care services can be essential for our patients' well-being, and we strive to make it as accessible as possible. We ask that you check your insurance plan prior to coming in for your appointment. Although we are unable to bill most insurance plans directly, we are happy to help you navigate through the process and find out your insurance eligibility for you.

If you have any questions related to your insurance benefits, you can call our team at (905) 990-3755 and we can look into it for you ahead of your appointment.

You Asked We Answered

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